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Negotiating the Impossible, Second Edition
How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)
By Deepak Malhotra
The Gentle Art of Asking Instead of Telling
By Edgar Schein, Peter A. Schein, Michael Bungay Stanier
A Business Roadmap to Impact, Longevity, and Employee Ownership
By John Abrams, Ari Weinzweig
Get to the Point!, Second Edition
Simplify, Sharpen, and Sell Your Message
By Joel Schwartzberg, Chris Fenning